---
title: "Related products for your Tiendanube store"
canonical: "https://crossup.ai/en/related-products"
locale: "en"
---

# Show related products in your Tiendanube store

CrossUp shows related products at five moments of your Tiendanube store: the product page, add to cart, the cart, checkout and the thank-you page. SalesPilot, the CrossUp AI, chooses what to recommend to each shopper, and you pin the pairs you already know work.

- One-click install
- 15-day free trial
- No code changes

## The product that completes the purchase, at the right moment.

A related product is whatever makes a purchase more complete: a complement, or an upgraded version of the same product.

- **Five shopping moments**: Product page, add to cart, cart, checkout and thank-you page. Turn on the ones you want and pause them whenever you like.
- **SalesPilot decides what to show**: The CrossUp AI reads catalog, stock, orders and browsing to choose what to recommend to each shopper. One of its signals is which products are bought together in your store.
- **Your pinned pairs**: Create manual suggestions: for this product or category, recommend these. Choose cross-selling, a complement, or upselling, an upgraded version.
- **Leave out what does not fit**: Exclude products or entire categories from recommendations. Your manual selection always takes priority over the AI’s.
- **Your store’s design**: Templates per moment and device, colors synced with your store and your own copy, with a preview before publishing.
- **A/B testing**: On Escala and Evolución, a suggestion can test several products and SalesPilot keeps the one that converts best.

## Five moments, five different intentions.

Each moment comes with its own intent: discover, add, review, pay and come back. See how each one looks in a real store.

- **Product page**: Before they add to cart, show the add-ons that complete the purchase.
- **Add to cart**: When intent is confirmed, offer the next relevant product.
- **In the cart**: While the shopper reviews the order, help them find what is missing.
- **At checkout**: Inside checkout, add one simple recommendation at the right time.
- **Thank-you page**: After checkout, set up the next purchase.

## From install to the first recommendation.

Each moment is set up on its own, with SalesPilot, with your rules or with both together.

1. **Install CrossUp** — From the Tiendanube App Store. Your catalog and orders sync on their own.
2. **Pick the moment** (Conversion moments) — Product page, add to cart, cart, checkout or thank-you page.
3. **Turn on SalesPilot** (Activate SalesPilot) — The AI starts recommending at that moment with what it learns from your catalog and orders.
4. **Add your rules** (Create manual suggestion) — Pin what to recommend for a product or a category; in the cart, checkout and thank-you page you hand-pick the products.
5. **Boost and measure** (Boost · Statistics) — Tune the design, copy and discount of each moment, and see what each one sells.

## Every accepted recommendation, attributed to its order.

CrossUp links each product added from a recommendation to the order that bought it. The product the shopper had already chosen stays out of the count.

- **Attributed extra revenue**: By day, by moment and by product.
- **Views and clicks**: How many people saw each recommendation and how many tapped it.
- **Conversion rate**: How many of the people who saw it ended up buying.
- **My suggestions**: Each manual suggestion with its performance, filterable by cross-selling, upselling and A/B test.

## All five moments, in all three plans.

Impulso, Escala and Evolución include the five moments, SalesPilot and manual rules; A/B testing comes with Escala and Evolución.

- **Impulso** — For getting started with better conversion · Five moments, SalesPilot and manual rules: Included
- **Escala** — For growing stores · Five moments, SalesPilot and manual rules: Included
- **Evolución** — For high-volume operations · Five moments, SalesPilot and manual rules: Included

- [See plans and pricing](https://crossup.ai/en/pricing)

## Related products on Tiendanube

### How do I show related products on Tiendanube?

Install CrossUp from the Tiendanube App Store, choose the moments where they appear and turn on SalesPilot. To pin pairs, create manual suggestions for a product or a category.

### Where in the store do they appear?

On the product page, when adding to cart, in the cart, inside checkout and on the thank-you page. Each moment is turned on and paused separately.

### Can I hand-pick the products?

Yes. Pin what to recommend for each product or category and exclude what you do not want to show; SalesPilot covers the rest of the catalog and your manual selection takes priority.

### What is the difference between cross-selling and upselling?

Cross-selling adds a complement, like socks for a pair of sneakers; upselling offers an upgraded version of the same product. You choose one or the other in each manual suggestion.

### How does SalesPilot decide what to recommend?

It uses your store’s catalog, stock, orders and browsing; a key signal is which products are bought together, and it can add similarity signals when they are available. It always follows your rules and exclusions.

### How do I know whether a recommendation sold?

CrossUp links each product added from a recommendation to the order that bought it. The dashboard shows that attributed revenue by day, by moment and by product.

## Guides from the blog

- [Related products on Tiendanube: how to choose and show them](https://crossup.ai/en/blog/related-products-tiendanube) — Complements, alternatives, upgrades and variants: which related product to show at each of the five Tiendanube moments, how to combine SalesPilot with your rules and how to measure every sale.
- [Frequently bought together: how to turn co-purchases into recommendations](https://crossup.ai/en/blog/frequently-bought-together-product-pairs) — What it means when two products are bought together, how to read that signal without mistaking popularity for affinity, and when to turn it into a recommendation or a bundle with SalesPilot.
- [The 5 moments to recommend products in e-commerce (and what to offer at each one)](https://crossup.ai/en/blog/los-6-momentos-de-conversion-de-un-ecommerce) — Your store has five moments to recommend products: product page, add to cart, cart, checkout and thank-you page. What to offer at each one and how to measure it.
- [AI cross-selling: what changes versus manual rules](https://crossup.ai/en/blog/cross-selling-con-ia-vs-reglas-manuales) — Manual rules or AI to recommend products? What changes, when each one is worth it, and why combining them works best.
- [Product map: how it connects your catalog](https://crossup.ai/en/blog/product-map-recommendations) — What a product map is, which relationships it connects (complements, alternatives, variants, kits and co-purchases) and how SalesPilot uses those signals to recommend the right item at each moment and put your bundles first.

## More ways to grow average order value

- [Bundles and kits](https://crossup.ai/en/bundles) — Build kits of 2 to 6 products with a fixed or progressive discount, or ask the AI for one in a sentence.
- [Volume discounts](https://crossup.ai/en/volume-discounts) — Offer 2-for-1, 3-for-2 and packs of up to 6 units on the product page. In all three plans.
- [CrossUp for Tiendanube](https://crossup.ai/en/tiendanube)
- [How SalesPilot decides](https://crossup.ai/en/salespilot)

## Turn on related products with SalesPilot.

Install CrossUp in your Tiendanube store, choose the moments and track attributed revenue from the first accepted recommendation.

- [Start your free trial](https://www.tiendanube.com/tienda-aplicaciones-nube/2910/install?utm_source=crossup.ai&utm_medium=landing&utm_campaign=en&utm_content=agent)

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